ASSIGNMENT: Peer FeedbackASSIGNMENT: PEER FEEDBACKYour comments should be at least 200 words each for each of the two peers you choose, so comments like good job wont get credit for this assignment. Follow the guidelines below when drafting your comments. I suggest that you write both of your peer comments in a Microsoft Word document and then reply to each peers draft, cutting and pasting your comments into the reply. 1. Consider the tone your feedback. Your job is to be helpful and friendly, and you should receive the same treatment in return. Choose your words carefully when giving feedback—your job is not to judge someone else’s work, but to let the writer know what is working in the piece of writing and what could use some tweaking. Be sure to reread your feedback before posting it. Think about how you would react to the feedback you just wrote—would it be helpful to you? Revise until your answer is yes! 2. Balance praise and criticism. Try to tell the writer as many things that are working in the piece as things that need work. Everyone likes to know what they are doing well, but they also need to know what is not working or could be improved for the reader.3. Be specific. General comments such as “Great job,” “I’m confused,” and “Clarify” are not specific enough to be helpful. A specific comment should do two things: 1. Locate a place in the piece of writing you are referring to, and 2. Explain why you are commenting on this location. A comment that uses this structure would look something like this: “Your thesis statement at the end of the first paragraph clearly covers the first two points you make in your first two body paragraphs. It does not cover the third point, though, so I wonder if you could revise the end of the sentence to include it. The revision could be written this way: …”4. Make suggestions for revision. When you do find something that needs some work, let the writer know how they can fix the issues. If something needs to be added, what should it be? If something needs to be removed, what specifically should be removed?5. Comment on the writing, not the views expressed. Peer feedback is not a forum for arguing about the subject of the piece of writing. You might totally disagree with the views expressed by the writer, but your job as a peer is to keep your comments focused on how the piece is written and how the argument is made.the two resume and Autobiography are in the attachmentDaniela Carbajo
555-555-5555| danielacarbajo@email.com | 1234 Evergreen Av., Houston, Texas, 77077
Experience
Operations Manager, Never land Insurance Company
Houston, Texas
[2016—Present]
•Manages a team of +40 between 2 centers, Houston-Tx, USA, and Bogota, Colombia
•Develop administrative procedures, and expedites workflow
•Prepares reports based on work volume statistics, cases, complaints and compliments among others
•Responds to other department’s inquiries on claims, accounting and customer service requests
•Participates in staff development through case-related training, content specific training and ongoing coaching
•Constantly monitors critical/high-cost cases to ensure a positive outcome
Training and Development Specialist Never land Insurance Company,
Houston, Texas and Buenos Aires, Argentina
[2012-2016]
•Managed the learning process and professional development of the workforce.
•Conducted orientation sessions and training for new hires.
•Elaborated the annual training plan.
•Frequently met with management to discuss and identify training needs based on projects and accounts.
•Developed and organized training manuals, in order to modify or improve existing ones. Participated in staff
development through case-related training, content specific training and ongoing coaching.
Customer Service Agent, Never land Insurance Company
Buenos Aires, Argentina
[2007-2012]
Education
Associate of Arts in Communications
Houston Community College, Houston, Texas
Bachelor of Architecture , Completed 80 credits
University of Buenos Aires, Buenos Aires City, Argentina
Associate of Arts in Interior Design
Integral, Taller de Arquitectura, Buenos Aires City, Argentina
[2016—Expected in 2018]
[2008-2013]
[2005-2007]
Skills
Window’s Office Software: Word (advance), Power Point (advance), Outlook (Advance), Excel
(Intermediate)
Graphic software: Photoshop (intermediate), Autocad 2D(advance)
Language: Native Spanish speaker. Proficient in English and Portuguese (reading, writing, speaking)
Volunteering
Library Assistant, Houston Public Library, Houston, Texas
[2015]
Shelved library materials in proper order, referred reference questions to library staff, and assisted with
the location of books, audio books, and DVDs.
Autobiography
Working in a Travel Insurance company taught me that anything could happen while traveling abroad. I
learned how to deal with clients emotions and put me in their shoes. I have handled serious medical
inpatient cases and repatriation of mortal remains. The key is to always maintain communication with
all parties involved, listen to their needs and questions and be empathetic. All the years in this field
allowed me to move within the company first as a Trainer and later as an Operations Manager. One of
my proudest achievements has been to create a Microsoft SharePoint site that records all information
related to the operation and it is useful for BCP purposes. This tool was later implemented worldwide in
all other operations centers of the company. I really enjoy creating material and reviewing processes
that will later be used by other users. I found that within my work experience and academic skills in
technical writing and multimedia design I could be a great asset to your non-profit organization.
ROCHELLE WOODS
Technical Writer
713-456-7899 | 832-123-4567 | RW@HCCS.edu |123 Park Avenue, Houston TX 77011
I am seeking employment with the Alzheimers Association where I can use my
talents and skills to expand my writing development.
Community Health Worker
ABC Health Care
Houston, TX
April 2014 to Present
Customer Service Representative
ABC Design
Houston, TX
April 2012 to April 2014
Office Assistant
Tree Athletics
Houston, TX
January 2012 to April 2012
English Tutor
Lane School
Houston, TX
December 2010 to January 2012
2009 – 2013
Expert in Microsoft Offce
Strong Work Ethic
Adaptability
Facilitates follow up appointments for
patients, ensures timely delivery of
medical supplies, provides support for
terminally patients
PROFILE
EXPERIENCE
Maintains documents for office staff,
Coordinates biweekly meetings,
delegated department schedules
Interacted with team leaders, provided
support to call center representatives,
analyzed monthly spending accounts
Prepared education plans for students,
Utilized computers to ensure learning,
coached students to strengthen grammar
Bachelors of Arts, Sociology
Hometown University
Houston, TX
EDUCATION
SKILLS
Serving others has always been my passion. I have worked in many different industries but I am always finding my
way back towards health promotion. I am very detailed oriented and will always meet the deadline with
promptness. I firmly believe in health and education and look forward to building my writing portfolio with the
opportunity to work for Alzheimers Association. I have previous experience working in the community educating,
promoting wellness and advocacy with families. I understand that it there are special populations My goal is to
create educational and helpful documents that will promote Alzheimers awareness in the community. I am
proficient in Microsoft word and feel very confident about my document creation skills set.
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